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Property Management work environment supported by Bota Group

Keep your portfolio running without burning out your team.

Portfolios, leases, and owners, handled.

Professional support, by sector

Leasing, maintenance coordination, resident support, bookkeeping and reporting.

  • Tenant communication
  • Lease administration
  • Work order coordination
  • AP/AR and reporting
Symptoms

Sound familiar?

The bottlenecks we hear most often in property management.

01Late tenant renewals and silent lease expirations
02Unchased vendor work orders sitting open for weeks
03Owner reports going out late every month
04Delinquency follow-up nobody has time to do
What we understand

How property management work actually breaks.

01

The calendar runs the business

Renewals, inspections, rent postings and owner statements all move on fixed dates. Our people work those calendars, not a ticket queue.

02

Your PMS is the source of truth

Work happens inside Yardi, AppFolio, Buildium or Entrata, not in a parallel spreadsheet nobody reconciles.

03

Follow-up is the whole job

Most operational failures are unchased vendors and unanswered tenants. That is exactly the work we take over.

What they take over

Day-to-day scope.

Chase every open work order daily until it closes
Run the renewal calendar 90 days out
Post rents, reconcile ledgers and flag delinquencies
Assemble and send monthly owner packages
Answer tenant email and route emergencies
Roles

Popular roles we staff.

Each is recruited against a written scope, tested on the relevant software, and interviewed in person before you see a résumé.

Leasing

  • Leasing Coordinator
  • Tenant Communication Coordinator

Operations

  • Maintenance Coordinator
  • Resident Services Coordinator
  • Vendor Coordinator

Collections

  • Property Management Bookkeeper
  • Accounts Receivable Specialist
  • Owner Reporting Specialist

Admin

  • Property Management Assistant
  • Administrative Coordinator
Software they work in
YardiAppFolioBuildiumEntrataRealPage
Property Management 2 days to a shortlist for most roles in this sector.

Highly specific positions, such as niche software, licensing or deep sector experience, can take up to five business days.

Client Perspective

What clients in property management say.

REM Residential official logo
“Bota has become a trusted extension of our team: knowledgeable, dependable, and deeply experienced in property management.”
Rick E.CEO
Affordable Housing Property Management
“Bota handles our full accounting support, legal, and corporate purchasing functions with highly trained professionals who operate as a seamless extension of our team.”
Property Management FAQ

Answers specific to your sector.

Will they work inside our property management system?
Yes. They work in your instance of Yardi, AppFolio, Buildium, Entrata or RealPage with credentials you provision and scope, within your approved systems, documented business requirements, and agreed scope.
Can they speak to tenants and vendors?
Yes. Written and spoken English is assessed before an engagement begins, and tenant communication, vendor follow-up and scheduling calls are common parts of the role.
How do you handle after-hours emergencies?
Emergency routing stays with your on-call process. Bota professionals cover the full U.S. business day and hand off according to the escalation rules we document during onboarding.
Property Management

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