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Dental & Medical work environment supported by Bota Group

Free your clinical team to focus on patients.

More time at chairside, less at the desk.

Start Building Your Team → See the savings
Professional support, by sector

Insurance verification, scheduling, authorizations, patient coordination and claims.

  • Insurance verification
  • Scheduling and admin
  • Practice bookkeeping
  • HIPAA-trained before an engagement begins
Symptoms

Sound familiar?

The bottlenecks we hear most often in dental and medical.

01Unbilled claims and slow AR follow-up
02Missed patient calls during peak chair hours
03Recall and reactivation lists going stale
04Insurance verification eating clinical time
What we understand

How dental and medical work actually breaks.

01

Chair time is the constraint

Every task we take over is one your clinical staff should not be doing between patients.

02

Revenue leaks at the edges

Unverified insurance, unworked claim denials and stale recall lists quietly cost more than the salary of the person who would fix them.

03

Patient tone matters

Communication is assessed before an engagement begins, and scripts are built with your practice during onboarding.

What they take over

Day-to-day scope.

Verify benefits before every appointment
Submit claims and work denials to resolution
Fill the schedule and manage cancellations
Run recall and reactivation outreach
Keep patient records and documentation current
Roles

Popular roles we staff.

Each is recruited against a written scope, tested on the relevant software, and interviewed in person before you see a résumé.

Front Desk & Scheduling

  • Patient Scheduling Coordinator
  • Medical Receptionist
  • Patient Care Coordinator
  • Dental Treatment Coordinator
  • Recall Coordinator

Insurance & Authorizations

  • Insurance Verification Specialist
  • Prior Authorization Specialist
  • Claims Follow-Up Specialist

Billing & Records

  • Medical Billing Specialist
  • Medical Records Specialist
Software they work in
DentrixOpen DentalEaglesoftAthenahealthKareo

Patient data stays inside your practice.

Access is scoped to your own practice management system, not a shared environment. No patient data is stored on Bota devices.

Every professional signs a confidentiality agreement before starting, and your practice remains the covered entity for all patient information at all times.

More on security

Dental & Medical 2 days to a shortlist for most roles in this sector.

Highly specific positions, such as niche software, licensing or deep sector experience, can take up to five business days.

Client Perspective

What clients in dental and medical say.

Dental Practice
“Bota's team handles our front office and insurance verification work with real professionalism and consistency.”
Dental & Medical FAQ

Answers specific to your sector.

How is patient data protected?
Company-managed devices, least-privilege access scoped per system, signed confidentiality agreements and a written data-handling policy. Access is provisioned and revoked with your IT.
Can they call patients and insurers?
Yes. Verification calls, scheduling and recall outreach are standard parts of these roles, and English fluency is tested before an engagement begins.
How long before they know our practice?
Onboarding covers your software, your payer mix and your scripts. Most front-office roles are working independently within the first month.
Further reading
Dental & Medical

Remote Administrative Support for Dental and Medical Practices

How practices use remote coordinators for insurance verification, prior authorisations, recall and billing follow-up while keeping patient data protected.

See the full FAQ library, the seven-step process or model your savings.

Other sectors
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Dental & Medical

Want this scoped for your dental and medical team?

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