From first call to a working professional.
Ten steps, one accountable partner: how Bota scopes the role, recruits and vets in Albania, and stays involved long after day one.
Four ways to work with Bota.
Work With a Professional
One professional who works alongside your team, inside your systems, and during your business hours.
- Assistant Property Manager
- Executive Assistant
- Bookkeeper
- Legal Assistant
Build a Team
Multiple professionals working together around a department, function, or growing workload, coordinated as one unit.
- Accounting
- Marketing
- Technology
- Operations
AI Plus Human
AI and automation supported by trained professionals who review work, manage exceptions, and provide human judgment.
- Invoice Processing
- Data Entry & Categorization
- Routine Follow-Up
Ten steps. No ambiguity.
Scoping the Role
A short conversation about the tasks, the tools, and the hours. We turn it into a written role scope, so recruiting starts from your reality, not a generic job title.
Recruiting & Vetting
Our team in Albania sources against the written scope, verifies English fluency, runs role-specific skills assessments, and meets every candidate in person before a shortlist exists.
Client Interviews & Selection
You meet the finalists yourself. Ask anything. You make the call, and nothing moves forward without your approval.
Onboarding
Background screening completes after selection, and Bota coordinates engagement preparation and setup so day one is a working day.
Equipment & Systems Access
Bota provides company-controlled equipment and coordinates secure access with your IT, provisioned before day one and revocable on your schedule.
Working Alongside Your Team
Your professional works alongside your existing team, inside your systems, during your business hours, EST or PST.
Coordination With Your Team
The professional coordinates with designated client contacts, uses approved systems and documented procedures, and escalates questions and exceptions requiring client review.
Bota’s Continued Support
Bota recruits, engages, supports, and administers each professional who provides services to a client, and stays involved as the accountable partner for the life of the engagement.
Engagement Support
Regular check-ins, professional support, and engagement follow-through are handled by Bota, with a direct line to our leadership team, never a ticketing queue.
Replacement Support
If an engagement is not the right fit, Bota coordinates resolution or replacement support in accordance with the engagement terms.
Professionals typically start within 7 to 14 days following client approval
Direct access. Real accountability.
You are never routed through a call center or support queue.
Every client receives direct access to Bota leadership and the operational managers responsible for supporting their team.
Service-quality concerns, communication issues, operational requests, and engagement matters are addressed promptly through your named Bota contact.
Security is not an afterthought.
We take data protection seriously. Every professional operates on company-controlled equipment configured specifically for their role. Devices are restricted to approved business use and protected through layered security protocols, insurance coverage, monitoring, and access controls.
Answered before you ask.
How does Bota work?
Who supports the professional?
Who handles technology issues?
What hours do they work?
What if the engagement isn’t working?
How is data security handled?
How do you verify English proficiency?
